Problem Solving
When the city council came through and tore out the entrance to our community’s entrance, it created a crisis of sorts. There’s a government clinic within the premises and large numbers of people come in and out of the gate all day long. Vehicles come in and out for the agricultural programs as well as the residents who live on site. The first thing the community needed to do was to construct a bridge. That solution was pretty easy to come by in theory, but in planning and site construction it turned out to be quite complicated.
Rather than have one engineer overseeing construction of the bridge, there were five to six! I watched events unfold as everyone became an overseer and only one person was working. Not that all Zambians function like this, but it’s not uncommon to see road construction crews of 12 plus men all standing around watching one man work. The same principle was at work here. Because of the plethora of opinions on how the bridge should best be built, we ended up with no cohesive strategy for the bridge. Major things were overlooked regarding the integrity of the structure for vehicles, but that didn’t really matter as much because this way everyone contributed.
I’ve included the picture to the left to demonstrate why our driveway was torn up in the first place. The driveway that we did have passed over two large drainpipes. Of course, there was nothing wrong with the drainpipes other than that they were clogged with dirt. Rather than working to unclog the drains, the city council decided to take corrective action by tearing the whole thing out. Again this illustrated a different approach to problem solving. Here, little emphasis is placed on preventative maintenance. When a little problem became a big problem, then the solution was to entirely replace. Considering the inconvenience to all and the total net expenditure, this has ended up being a very costly venture indeed.













